Olmsted Center for Sight is hosting Freedom scientific Training

Olmsted Center for Sight is hosting Freedom Scientific training March 22- 25 from 9 AM to 4 PM. The Course will teach Windows with JAWS and MAGIC. The workshop is specifically for those who are teaching and providing support for JAWS and MAGIC users. For additional information please contact Debbie Gipson at 716-882-1025 and let her know you saw it on facebook!


Olmsted Center for Sight Contact Center

Olmsted Center for Sight has a Contact Center on our premises: we are currently providing appointment confirmation services for medical offices, lead generation for businesses ranging from Medical Manufacturers to Marketing companies. In addition, we perform data mining campaigns identifying and capturing business intelligence from online sources. Companies have also utilized our data migration  service for transferring information from one database system to another. Help employ qualified  visually impaired individuals – email me at rdiflavio@statlercenter.org to learn more and to hear testimonials from satisfied customers.


January Newsletter


The National Statler Center for Careers in Hospitality Service

A Program of the Olmsted Center for Sight

Volume 5 Number 17              E-Newsletter January 2011




Statler to Host Class in Albany

STEC to run April 11 – May 16, 2011

Applications are being accepted now for the Statler Training and Employment Connection (STEC) class to begin on April 11th. This comprehensive class covers all aspects of Customer Service, especially relevant to jobs in Contact/Call Centers. Students will learn the skills required to earn customer service jobs in diverse industries such as financial and medical office, transportation, communications and Contact Centers of all description where customer service is king.

Class will be held at NABA (Northeastern Association of the Blind in Albany) at 301 Washington Avenue, Albany NY, 12206


Time to Enroll Now! Albany Class begins April 11, 2011

Enroll today! Go to “How to Apply” at www.StatlerCenter.org or contact Jeff Pease at 716-888-4526 or jpease@StatlerCenter.org



Disabled Veterans Eligible for Statler Training
The National Statler Center has been approved by the United States Department of Veterans Affairs to provide employment training and placement services for disabled veterans returning from Operation Iraqi and Enduring Freedom.
With full support from Veterans Affairs, Statler encourages all disabled veterans to contact Jeff Pease at Statler to discuss enrollment.
Reach Mr. Pease at 716-888-4526 or jpease@StatlerCenter.org
And please spread this word to the disabled veterans you know.




Freedom Scientific: JAWS® Seminar at Olmsted Center for Sight

Save Time and Money by Attending Buffalo Seminar

Freedom Scientific, software developer of JAWS (Job Access with Speech, a screen reading software used by blind and visually impaired individuals) will host a Seminar in Buffalo, NY March 22-25 at the Olmsted Center for Sight. Attendees will include regional blind agencies and vocational rehabilitation organizations. The main focus will be on teaching Windows with JAWS, with curriculum covering nearly 40 topics such as installation, hot keys, setting user preferences, use of JAWS manager tools, interface with web applications and dozens of others.

This seminar is a true testament to the confidence Freedom Scientific has in Olmsted and its Statler Center program, along with its’ partnering agencies, and the value these agencies bring to the blind and visually impaired community.

This first-time Buffalo Seminar will save time and money for attendees looking to spare the expense of traveling to distant locations. For more information, contact George Lama, IT and Assistive Technology Manager, Olmsted Center for Sight at glama@OlmstedCenter.org






Train Today. Hired Tomorrow.©

Several companies have hired Statler graduates and have asked us for more applicants. We have job opportunities available across the U.S. and here are some examples of those businesses:


The Northeast’s largest Health Maintenance Organization (HMO).

A major banking institution in the Northeast

Western New York’s premier transportation dispatch provider.

A leading, very large, multi-service Contact Center.

The nation’s leading communications and cable service supplier.

Major full-service, and smaller hotel chains.

A national telecommuting company (work-at-home).

And many more…

Time to Enroll Now! Classes begin June 1, 2011

Enroll today! Go to “How to Apply” at www.StatlerCenter.org or contact Jeff Pease at 716-888-4526 or jpease@StatlerCenter.org



Statler & STEC Classes began January 26

Statler receives ARRA Dollars with CBVH Support

The Statler Training and Employment Connection (STEC) is a direct result of the American Recovery and Reinvestment Act (ARRA). Designed to serve the New York State blind and visually impaired community, STEC curriculum includes expanded customer service training as it pertains to contact centers, financial and medical office, and the transportation and communications industries.


The Commission for the Blind and Visually Handicapped (CBVH) has referred a great many students to Statler under this new ARRA program.

Naturally, employment is the goal for CBVH consumers and Statler has placed graduates in positions such as transportation dispatch, financial institution customer service representatives, medical survey and research agents, communications agents, contact centers, customer service and sales rep positions, and remote agents in a variety of industries. When your company needs excellent entry-level representatives, please contact Chaunci Hinton at 716-888-4629 or chinton@StatlerCenter.org .


JAWS® Training in Full Swing in January Class

Statler’s first class for 2011 began January 26 and includes several students with some basic skills using JAWS (Job Access with Speech). JAWS is a screen reading program used by our blind and visually impaired individuals. Students are learning the in-depth features of JAWS and how it applies to use of the computer functionality, but also how it applies to Microsoft Word, Excel, Outlook and for navigating the Web.



Statler Grad Testimonial

From Greg Willard, Class 10, 2002

My name is Greg Willard. I became totally blind at the age of 21 after sustaining injuries from a gunshot wound. Before enrolling at the Statler Center, part of my rehabilitation was to work with Linda Wiecek and others from the Olmsted Center for Sight for rehab and mobility training, and with Mary Joan D’Amore from the Commission for the Blind and Visually Handicapped (CBVH). Through them I learned about the Statler Center, a program of the Olmsted Center. I enrolled in Statler and it was fantastic. I met many great individuals from students to faculty and staff who though me valuable job skills and I graduated in 2002.

Thanks to Statler training and some additional college training, I was able to intern at Walt Disney World and ultimately relocated to Orlando. After a year, I moved to Pittsburgh where my girlfriend was raised.  Within two months I had found employment.  Then I found an intern opportunity at Bender Consulting Services Inc., a company specializing in creating employment opportunities for individuals with disabilities throughout all 50 states and two provinces in Canada.  Established in 1995, Bender works with private and federal agencies seeking candidates to fill great career opportunities. My internship ends soon, but Statler is STILL there to help me find my next job opportunity.

My Statler Center experience opened my eyes to another light and on the path I wanted to be on …another life…and a better outlook for my future!



Train Today. Hired Tomorrow.©

The National Statler Center for Careers in Hospitality Service prepares people with physical disabilities and/or visual impairments for exciting careers in the hotel, travel and customer service businesses, including our most recent specialty: contact/call center training. Since 1999, more than 360 people have graduated from the program and more than 82% have been placed.


2011 Statler Training Calendar


Statler Hospitality Program

BUFFALO, NY — June 1-August 11, 2011   August date to be announced


STEC Customer Service & Contact Center Program

ALBANY, NY – April 11- May 26, 2011

BUFFALO, NY — June 1-July 21, 2011   August date to be announced


Enroll on line at www.StatlerCenter.org,

or by contacting Jeff Pease at 716-888-4526




To opt out of the newsletter click this link newsletter@StatlerCenter.org


CONFIDENTIALITY NOTICE: This e-mail and attachments, if any, may contain confidential information which is privileged and protected from disclosure by Federal and State confidentiality laws, rules or regulations.  This e-mail and attachments, if any, are intended for the designated addressee only.  If you are not the designated addressee, you are hereby notified that any disclosure, copying, or distribution of this e-mail and its attachments, if any, may be unlawful and may subject you to legal consequences.  If you have received this e-mail and its attachments in error, please contact the Statler Center (716) 882-5690 and delete the e-mail and its attachments from your computer. Thank you

Field Trip!

Today both the Hospitality and STEC classes took a trip to the Holiday Inn. The Students got a tour of the hotel and got to meet the staff. Also today, we have visiting the Dean of Niagara University Dr. Gary Praetzel. Dr. Praetzel became the Director of the Institute of Travel, Hotel and Restaurant Administration in 1999. In 2001 the institute became known as the College of Hospitality and Tourism Management, only the fourth of its kind in the country! Dr. Praetzel also serves as Dean of the College of Business Administration and MBA Director. He is also a professor of economics! His knowledge and experience in the fields of Hospitality and tourism are extensive, and the students are sure to benefit from his lecture!

Statler Welcomes it’s 36th Class Today!

Today Statler welcomed It’s 36th Hospitality Class and 3rd STEC Class. We have such a talented and enthusiastic group! In this class we have students from around WNY, California, New Jersey and Pennsylvania. We also have a student from Georgia, which makes 30 U.S. states that Statler has had students from. Also, we have some students who are originally from other countries. Like Heddy who is from Lima, Peru but has lived in downstate, NY for several years now. All of the students have been expressing their excitement to begin learning and look forward to what the future holds.

#Buffalo@BuffaloBandits 50/50 Fundraiser for @Statler_Center and Olmsted!

The Statler Center and Olmsted Center are once again collaborating with the Buffalo Sabres Alumni Association to raise money for our organizations!  We will be selling 50/50 tickets at various Buffalo Bandits games throughout their season, the first one being February 4th against the Minnesota Swarm.  Let’s go Buffalo!

Albany Class to be Hosted at NABA!

We have verified the location to host the Albany class this spring!  The class, which begins on April 11th will be held at the Northeastern Association for the Blind at Albany.  The NABA, which has been assisting the blind and visually impaired for 101 years is located on Washington Ave. in Albany.  Applications are now being accepted for this Statler Training and Connection (STEC) course.  the STEC course provides blind, vision impaired, and disabled individuals with the skills needed for a successful career in the fields of customer service, contact centers, and business offices.  The seven week long course begins April 11th and ends May 26th.   The Statler Center is a valuable resource for the blind, low, vision and disabled communities, especially in the current economy.  If you wish to apply please call 716-888-4526 or fill an application out at www.StatlerCenter.org.